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Staff Journeys: Joy & Sone visit Cambodia

In April 2016, Kanchana “Joy” Junglin (JW Thailand Country Director) and Bouasone “Sone” Phonepaserth (Laos Booking Manager) took a trip to the Journeys Within headquarters in Siem Ream, Cambodia to meet the team there and share their knowledge of Thailand and Laos respectively. Below we share a few of their memories from the trip as well as their photos.

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Joy:

The trip was perfect 🙂 My son and I were very happy and enjoyed the trip, especially my son. He was very happy to go with the team everywhere. He made a new best friend – Win Win (Leak’s son). Win Win took good care of my son and played with him. They all had fun.

For me, my highlight was to see the Cambodian culture and history and also to meet the Journeys Within team as everyone was very friendly and was nice like a family. Thank you so much for giving me and my son the opportunity to go to Cambodia and have this new experience. My son and I loved this trip.

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Sone:

I send this e-mail to thank you for the kindness that you are always showing us. Thanks for giving me a very special trip to Cambodia. It was a great time to be there and meet our lovely team. I’ve seen and learned how they have done a very good job, and I had so much fun on tours with them and with our great guide Mr. Sina 😀

I can say there are many parts of this trip that I liked, but my favorite was the Quad Bike adventure. It was the first time in my life that I have done an adventure bike riding for 2 hours around a remote area. It was so much fun.

I was also very surprised with the flooded villages and thee high houses… I can imagine how difficult a time the residents must have in the rainy season.

Moreover, We are grateful to hear that you’re giving us a bonus for Lao New Year again. We all appreciate feeling that we’re part of the JW team’s success! We promise to do our best to ensure that our clients will have an amazing trip during their time visiting Laos!!

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Journeys Within Boutique Hotel staff recognized by Trip Advisor for their service

Congratulations to the staff at Journeys Within Boutique Hotel who have been recognized by TripAdvisor for their exceptional service.

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With a ranking in the top 25 hotels in Cambodia for service, TripAdvisor’s Travelers Choice 2013 Awards has recognized the hard work that the Journeys Within Boutique Hotel team puts in day in and day out.

Ranked #7 in Cambodia and #2 in Siem Reap, the entire JW team is delighted that the staff at the Boutique Hotel have been recognized for going above and beyond for each and every guests.

Today, we tip our hat to the office, restaurant, grounds and house keeping staff whose efforts do not go unnoticed.

Congratulations guys!

In the words of a TripAdvisor customer:

My husband and I just got back from a week in Cambodia, the first part of which we spent in Siem Reap. The whole trip was organized by Journeys Within, and in Siem Reap, we stayed at the Journeys Within Boutique Hotel. We had one of the upstairs rooms, very spacious and airy, complete with a balcony.

Our very grateful thanks to Michelle and her team, Makara, Sareat, the lovely restaurant staff, our awesome driver Chandrith and one of the best guides we’ve had the pleasure to meet, Sina.

We love the free laundry, the unlimited drinking water supply, the free tuk-tuk, the phone call from Narla, the Cambodia director of the tour company, who called when we arrived to welcome us and make sure that everything was to our satisfaction.

There’s not a thing they wouldn’t do for us, and we can’t think of anything they could have done better. They made us love and appreciate Cambodia. An enthusiastic, unconditional five stars to Journeys Within (we did not use the fitness center or spa and therefore did not rate these). After Siem Reap, we went on to Phnom Penh, that part of the trip was also organized by Journeys Within and was equally successful.

If you go to Cambodia, look no further than Journeys Within.”

— The Wrights, April 30, 2013