Scoop Rottanak Resort
Battambang, Cambodia
This hotel was abandoned by the previous owners and is now being run by a great Cambodian and Australian team. The rooms are a good size, as are the bathrooms and the new managers are getting them clean, but our shower leaked and the grounds of the hotel could use a manicure. The staff were very sweet, but needed uniforms and when the manager was gone it was hard to find someone who spoke English or could solve problems. My kids loved the pool and we really enjoyed our stay here, but I think it needs another six months of finessing before it gets up to par.
A fantastic Cambodian manager that values customer service.
The rest of the staff are very sweet, but their English is lacking and it's a bit unorganized.
Reviewed by: Andrea Ross
January 2010